CodeGraphi Technology Private Limited · Travel Technology info@codegraphi.com · India
LEGAL

Privacy Policy

This Privacy Policy explains how CodeGraphi Technology Private Limited collects, uses, protects and handles information when you interact with our website and services.

Privacy Policy

CodeGraphi Technology Private Limited ("CodeGraphi", "we", "us" or "our") respects your privacy and is committed to protecting the personal information that you provide to us.

This Privacy Policy explains how we collect, use, store, disclose and protect information when you visit our website, contact us, request information, submit an enquiry or use applicable CodeGraphi products and services.

By using our website or providing information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with CodeGraphi, we may collect information necessary to respond to enquiries, provide services, maintain our website and manage our business relationship with you.

1.1 Information You Provide to Us

When you contact us, request a quotation, submit an enquiry or otherwise communicate with us, we may collect information such as:

  • Name and business or organization name.
  • Email address.
  • Telephone or mobile number.
  • Business address or other contact address.
  • Project requirements and service preferences.
  • Information included in your enquiry or communication.
  • Other information you voluntarily provide to us.

1.2 Account and Service Information

Where an applicable CodeGraphi platform or service requires an account, we may collect information required to create and maintain that account.

This may include account identifiers, login information, profile information, business information, service configuration and information required to provide the applicable service.

We do not request unnecessary sensitive personal information through our public website. You should not submit passwords, authentication credentials, payment card numbers or other confidential information through general enquiry forms unless the applicable service specifically requires it through a secure mechanism.

1.3 Payment and Transaction Information

Where payments are made for CodeGraphi services, payment processing may be handled through applicable payment processors, banking institutions or other authorized third-party providers.

Depending on the payment method and service arrangement, we may receive transaction-related information such as payment status, transaction reference, amount, date, settlement information and limited payment metadata.

Payment credentials such as card numbers or banking credentials may be processed directly by the applicable payment service provider and may not be stored by CodeGraphi unless expressly required and lawfully permitted for the applicable service.

1.4 Technical and Usage Information

When you visit our website, certain technical information may be automatically collected by our hosting infrastructure, security systems or analytics tools, where enabled.

This information may include:

  • IP address.
  • Browser type and version.
  • Operating system and device type.
  • Pages visited and referring pages.
  • Date and time of visits.
  • Approximate usage and interaction information.
  • Technical logs relating to website requests and security.

1.5 Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, preferences and, where applicable, analytics.

Cookies are small data files stored on your device by your browser. You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

2. How We Use Information

We may use the information we collect for legitimate business and service-related purposes, including:

  • Responding to enquiries and requests.
  • Providing quotations and project information.
  • Delivering and supporting requested services.
  • Managing customer and business relationships.
  • Processing applicable payments and transactions.
  • Improving our website, products and services.
  • Maintaining website security and preventing misuse.
  • Detecting and investigating fraudulent or unauthorized activity.
  • Complying with applicable legal and regulatory requirements.
  • Maintaining business, technical and operational records.
  • Communicating important service-related information.

3. Communication

If you provide your contact information through our website, we may use it to respond to your enquiry, provide requested information, discuss a project or provide customer support.

Where permitted by applicable law, we may also send relevant business or service communications. You may request that we stop sending non-essential promotional communications by contacting us or using an available unsubscribe mechanism.

4. How We Share Information

CodeGraphi does not sell personal information to third parties.

We may share information where reasonably necessary for providing our services, operating our business, maintaining security or complying with legal obligations.

4.1 Service Providers

We may use trusted third-party service providers for functions such as hosting, infrastructure, email delivery, analytics, payment processing, security, communication, software infrastructure and technical support.

Such providers may process information on our behalf and are expected to handle information in accordance with applicable contractual and legal requirements.

4.2 Legal and Regulatory Requirements

We may disclose information where required or permitted by applicable law, regulation, court order, governmental request or legal process.

4.3 Business Transactions

If CodeGraphi is involved in a merger, acquisition, restructuring, financing, sale of assets or similar business transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

5. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss or destruction.

Depending on the nature of the information and service, security measures may include access controls, authentication mechanisms, secure hosting, encryption where appropriate, monitoring and technical safeguards.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements and complying with legal or regulatory obligations.

The applicable retention period may vary depending on the type of information and the purpose for which it was collected.

7. Your Rights and Choices

Subject to applicable law, you may have rights regarding the personal information we hold about you.

7.1 Access and Correction

You may contact us to request access to or correction of inaccurate personal information that we hold about you, subject to applicable legal requirements.

7.2 Withdrawal of Consent

Where processing is based on your consent, you may withdraw your consent by contacting us. Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal.

7.3 Deletion Requests

You may request deletion of your personal information where permitted by applicable law.

We may retain certain information where required by law, necessary to establish or defend legal claims, prevent fraud, complete transactions or fulfil legitimate business obligations.

7.4 Marketing Preferences

You may opt out of non-essential promotional communications by following the unsubscribe instructions included in the relevant communication or by contacting us directly.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services or platforms.

Third-party websites operate under their own privacy policies and terms. CodeGraphi is not responsible for the privacy practices or content of third-party websites that are outside our control.

We recommend reviewing the privacy policy of any third-party service before providing personal information to that service.

9. International Data Processing

Some service providers or technology infrastructure used by CodeGraphi may process or store information outside your state or country, subject to applicable law and contractual or technical safeguards.

Where information is transferred or processed across jurisdictions, we take reasonable steps to ensure that the processing is carried out in accordance with applicable legal requirements.

10. Children's Privacy

Our website and business services are primarily intended for businesses, organizations and adults.

We do not knowingly seek to collect personal information from children through our general website enquiry channels.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

11. Business and Customer Data

Where CodeGraphi provides software development, platform, integration or technology services to a business customer, the customer may provide information belonging to its users, employees, customers or business partners.

In such cases, the applicable customer agreement may define the respective responsibilities of CodeGraphi and the customer regarding the processing, security, retention and deletion of such information.

Customers are responsible for ensuring that they have the necessary rights and permissions to provide such information to CodeGraphi for processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

When changes are made, the updated version will be published on this page along with the applicable effective or updated date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle information.

13. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.

CodeGraphi Technology Private Limited
House No. 146, Sector 13 CA,
Rohini Sector 5, North West Delhi,
Delhi, India - 110085

Email: info@codegraphi.com

Phone: +91-9654574921

Privacy Enquiries
For privacy-related requests, including access, correction, deletion or questions about this Privacy Policy, please contact CodeGraphi using the email address provided above.

Last Updated: 21 September 2026